Nestled in a mountainous setting, our property offers a unique and scenic retreat. Due to the natural terrain and multi-level layout, accessibility across the property varies. While we strive to accommodate all guests, the design and topography of the location present certain limitations.
Physical Barriers Include:
- No elevator access between levels
- Steps required to access the Clubhouse and various areas of the property
- Limited guest rooms with step-free entry
- Walkways and access points that may be uneven due to the natural mountain landscape
ADA-Compliant Accommodations:
At this time, we do not offer ADA-compliant guest rooms.
Guest Rooms Suitable for Limited Mobility:
While not ADA-compliant, the following accommodations may be suitable for guests with limited mobility:
- Room 1 – King Suite (Lower Level):
Offers direct access from the main parking area with no stairs. Features a walk-in shower; however, the bathroom layout may not allow for full wheelchair maneuverability. - Room 4 – King Suite & Room 5 King Studio (Mid Level):
Accessible via a loading/unloading area with one small step into the room. Includes a walk-in shower, though the bathroom may not allow for full wheelchair maneuverability. - Room 6 – King Studio & 7–8 – Queen Studios (Mid Level):
Offer step-free entry, but are not wheelchair accessible due to limited interior space. Each includes a walk-in shower.
Parking and Access:
- There is no designated ADA parking on-site
- A loading and unloading area is available for guest convenience
- Guests should be aware that stairs and elevation changes are present throughout the property
- Handrails are available in certain areas to assist with navigation
Safety Notice:
Guests acknowledge that the property includes exterior staircases and varying terrain. For safety, we recommend using handrails, wearing appropriate footwear, and exercising caution when navigating the property.
Dedication to Accessibility:
We make every effort to place guests in the room that best suits their needs and encourage communication prior to arrival so we can assist accordingly.
- Enable individuals with disabilities to make reservations during the same hours and in the same manner as those without disabilities.
- Provide detailed descriptions of the features in our hotel and guest rooms to help individuals with disabilities determine if our accommodations meet their needs.
- Guarantee that specific rooms, once reserved, are held for the reserving customer.
- Collaborate with third-party reservation systems to make all rooms available through at least some of these services and provide them with information about the hotel’s features and rooms.
- Allow guests with legitimate service animals, as defined by the ADA, access to all areas of the property available to those without service animals.
For special accommodation needs, please call us directly at (909) 719-0306 so we can assist you in selecting the best guest room to ensure a comfortable arrival and enjoyable stay.
Website Accessibility
We are dedicated to ensuring the accessibility and usability of our website for all individuals, including those with disabilities. We continuously implement the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, or other standards as required by the Americans with Disabilities Act (ADA).
Our website undergoes regular testing with assistive technologies to maintain and improve accessibility. Please note that our efforts are ongoing. If you have any questions or concerns regarding ADA accessibility or issues accessing our website, please email us at info@thekingsleyla.com or call us at (909) 719-0306.