Plan Your Lake Arrowhead Stay
at The Kingsley Hotel

Early check-in and late check-out requests are subject to availability and must be arranged in advance.

Approved early arrivals or late departures may incur an additional fee. Please contact us by email or call us at (909) 719-0306 to inquire about availability.

Breakfast is not included with standard reservations. During select weekends or hosted events, curated breakfast offerings may occasionally be available. The Lake Arrowhead Village and surrounding area also offer a variety of nearby cafés and dining options.

Yes, complimentary Wi-Fi is available throughout the property for all registered guests.

Children are welcome; however, The Kingsley is designed as a quiet boutique hotel experience. We kindly ask guests to remain mindful of shared spaces and neighboring guestrooms.

Yes, complimentary on-site parking is available for registered guests.

Due to limited mountain parking, we kindly ask guests to park only in designated areas and refrain from blocking driveways or neighboring spaces.

At this time, pets are not permitted unless otherwise approved in writing prior to arrival.

Please contact us by email or call us at (909) 719-0306 regarding any service animal accommodations or special requests.

The Kingsley Hotel is a fully smoke-free property.

Smoking or vaping is not permitted inside guestrooms, the Clubhouse, balconies, patios, or anywhere on hotel grounds.

Additional cleaning fees may apply for violations, and guests may be responsible for any damages or loss of revenue resulting from smoke remediation.

The Clubhouse kitchen is intended primarily for private events, curated experiences, and full property buyouts.

For individual room reservations, stove and cooking use are not permitted. However, all other shared Clubhouse amenities remain available for guest enjoyment during operating hours.

Please contact us by email or call us at (909) 719-0306 regarding private event inquiries or buyout experiences.

Yes. To preserve a relaxing guest experience and comply with local ordinances, quiet hours are observed daily from 10:00 PM to 8:00 AM.

We kindly ask guests to keep noise levels respectful in guestrooms, outdoor areas, parking areas, and shared spaces during these hours.

The Kingsley welcomes private retreats, boutique gatherings, and full property buyouts with prior approval.

Unauthorized parties or events are not permitted. Please contact us by email or call us at (909) 719-0306 for event availability and buyout information.

Reservations made through online travel agencies (OTAs), including Booking.com and Expedia, are 100% non-refundable.

All cancellations or modifications must be processed directly through the third-party platform used to book. We are unable to issue refunds or modify OTA reservations.

For maximum flexibility and the most favorable cancellation terms, we strongly encourage booking directly through TheKingsleyla.com or by phone.

Group reservations and full property buyouts require:

• 50% deposit at booking
• Remaining balance charged 60 days prior to arrival

Cancellation terms:

• More than 60 days before arrival: A $500 cancellation fee applies.
• Within 60 days of arrival: All previously charged amounts are forfeited. (No additional fees will be charged.)

A valid credit card is required at the time of booking. Taxes and fees are included in the total reservation amount.

• Direct Individual Bookings: 100% prepayment of the total stay is required at booking.
• Group Stays / Full Buyouts: A 50% deposit is required at booking, with the remaining balance charged 60 days prior to arrival.

Reservations are not guaranteed until payment is received.

• Standard studios and king suites accommodate a maximum of two guests.
• King suites may accommodate up to two additional guests for $25 per guest, per night.
• The booking guest must be at least 21 years old.
• Guests under 18 must be accompanied by an adult age 21 or older.

Yes, The Kingsley Hotel is available for an all-room buyout – ideal for reunions, retreats, and gatherings of all kinds. All guest rooms and shared amenities, including the Clubhouse, are reserved solely for your guests, creating a private retreat experience while still following house rules and local regulations.

Complimentary coffee and Pure Life spring water are provided in guestrooms for guest enjoyment.

Please note that any additional mini bar items, snacks, or specialty beverages are available for purchase where applicable.

Yes, all rooms feature individually controlled climate settings.

No, none of our rooms have private balconies, but there are plenty of shared spaces to enjoy on property. Visit our Amenities page for more information.

No, we do not have an on-site restaurant or bar. However, we are located near a wide variety of excellent dining options in Lake Arrowhead Village and the surrounding mountain communities. Please visit our Area Guide for recommendations.

All guests have access to our balcony and communal Clubhouse which features a flat screen TV, gas fireplace, spacious dining area, and kitchenette. Guests can relax on our sun deck or at the outdoor fireplace.

For your convenience, we offer contactless 24-hour check-in, and complimentary WiFi is available throughout the hotel. For a list of additional property amenities, please visit our Amenities page.

The community Clubhouse is available exclusively to in-house guests and subject to availability. Kitchen and certain amenities are accessible only during full hotel buyouts or approved private events. During private events, Clubhouse access may be restricted.

We don’t have an in-house spa but we are pleased to offer the ultimate pampering with in-room massages. Please inquire when you book your stay.

Housekeeping services for multi-night stays are available upon request and must typically be arranged in advance.

Please contact us by email or call us at (909) 719-0306 to coordinate housekeeping services during your stay.

Yes. The Kingsley Hotel is ideal for group stays, retreats, and full property buyouts. Please contact us directly to discuss availability, group rates, and usage guidelines.

Due to the natural mountain terrain and multi-level layout of the property, accessibility may be limited in certain areas.

Please review our Accessibility Statement for more information about accessibility throughout the property, or contact us by email or call us at (909) 719-0306 prior to booking so we may help determine the most suitable accommodation for your needs.

For the comfort and safety of all guests, only registered guests are permitted on the property unless prior approval has been granted.

Additional visitors, gatherings, or events must be approved in advance by management.

Guests must maintain reasonable noise levels and respect neighbors and fellow guests. Violations may result in fines imposed by San Bernardino County and/or removal from the property.

The registered guest is financially responsible for any damage caused to guest rooms, furnishings, equipment, or property by themselves or their visitors. You agree to cover the cost of repairs or replacement.

The Kingsley Hotel is privately owned and reserves the right to refuse service at any time. Guests are responsible for their conduct and any damages or disturbances caused during their stay.

Charcoal grills and wax candles are prohibited on the property in compliance with fire safety regulations.

Guests assume full responsibility for safe use of indoor fireplaces and outdoor fire tables where provided. Flames must not be left unattended, and all safety guidelines must be followed.

The Kingsley Hotel is not liable for theft, collision, fire, or damage to vehicles or personal property while parked on the premises. Guests agree to indemnify and hold harmless the hotel and its staff from vehicle-related claims.

By booking, guests acknowledge responsibility for their safety and that of their party while on the property, including exterior staircases. Use handrails, exercise caution, and wear appropriate footwear. The Kingsley Hotel is not liable for injuries resulting from weather, negligence, or failure to follow safety instructions.

Lost items will be stored for up to 90 days. Guests may request return shipment at their expense, including shipping and handling fees.

We are committed to protecting your personal information. Please refer to our Privacy Policy for full details regarding how your data is collected, stored, and used.

With seven mountain villages along the Rim of the World Scenic Byway (Highway 18), the area offers hiking, dining, shopping, seasonal events, and outdoor recreation. Visit our Area Guide for our recommendations.

Lake access is not included with standard guest reservations.

Select lake access experiences may occasionally be available exclusively in connection with approved private events, retreats, or full property buyouts.

Please contact us by email or call us at (909) 719-0306 regarding private event or buyout inquiries.

The Kingsley Hotel is located approximately 0.6 miles from Lake Arrowhead Village, offering convenient access to shopping, dining, seasonal events, and lakeside attractions.

Yes. The Kingsley offers select concierge services and curated experiences, including private chef dinners, wellness experiences, special occasion enhancements, and boutique retreat offerings.

Please contact us by email or call us at (909) 719-0306 for availability and customization options.

The area often receives snowfall in winter, though conditions vary. For consistent winter sports, Snow Valley Ski Resort is approximately 30 minutes away and offers skiing, snowboarding, and tubing.

Ontario International Airport (ONT) is the closest major airport to Lake Arrowhead, CA, located approximately 45 miles away (about a 1.25-hour drive.)

Other nearby options include San Bernardino International Airport (SBD) for limited, smaller flights, or larger airports like Orange County (SNA) and Los Angeles (LAX), which are 1.5 to 2 hours away.

Concierge services may be requested before or during your stay, subject to availability. We recommend booking in advance, especially for private chefs, wellness experiences, and specialty vendors.

Most experiences require at least 7–14 days’ advance notice, with larger groups and private events potentially requiring additional planning.

Yes. Many experiences are available for individual stays, while others are designed specifically for private events, leadership retreats, and full-property buyouts.

Absolutely. Our team works with guests to create personalized itineraries based on the occasion, group size, interests, and dietary preferences.

Many experiences are delivered by our carefully selected network of trusted local partners. The Kingsley coordinates each experience to ensure a seamless and elevated guest experience.

To ensure consistency, quality, and seamless coordination, concierge experiences during your stay or event are arranged through The Kingsley.

Most concierge services require advance payment or a deposit at the time of booking. Specific terms vary by experience.

Cancellation policies vary by experience and will be shared during the booking process.

Yes. Please let us know of any allergies, dietary restrictions, or preferences when booking so we can coordinate accordingly.

Gratuity policies vary by service and will be disclosed during the booking process.

Yes. We specialize in boutique retreats, executive off-sites, wellness retreats, celebrations, and private gatherings. Our team can coordinate accommodations, dining, activities, transportation, and customized itineraries.